Transport Dispatcher

The Well Care Group is seeking a Dispatcher to coordinate the pick up and drop off of patients, assign drivers to their respective vehicles and make sure that they leave and arrive according to schedule, be readily available to answer any questions from the drivers. Other responsibilities will include:

  • Keep track of the progress that drivers make along their routes
  • Check the drivers’ in and out time and transfer these records into a company’s files
  • Handle any requests and complaints made by the customers
  • Receive and allocate a large number of calls as well as address other challenges which can occur at the same time
  • Work with Management to help reduce labor hours and costs, to optimize profitability
  • Communicate effectively with all team members

REQUIREMENTS

  • Minimum two (2) years industry experience
  • Must be proficient with Microsoft Word, Microsoft Excel, and Microsoft Outlook
  • Proven verbal and written communication skills
  • Demonstrated analytical, prioritization, and organization skills
  • Proven customer service skills
  • Ability to work under pressure
  • Adaptable to lengthy and strenuous working hours
  • Must maintain a valid state driver’s license